Preventive maintenance for IT & Controls pays off
- Ensure safe, reliable operation
- Reduce downtime and Total Cost of Ownership
- Professional 24/7 support
- Automated management systems
- Tailor-made professional services, based upon your needs
Baggage handling systems or material handling systems from Vanderlande Industries are state-of-the-art and extremely reliable. A success factor is continuous maintenance of crucial parts and components already at a stage well before problems can lead to production outage.
Vanderlande Industries offers following preventive maintenance services for the IT and controls components of your baggage handling system or automated material handling system:
• Remote health check by service professionals
Key components such as the database, hardware and software components of your system are checked via remote access by our skilled service professionals. We offer optional regular health checks which provide important feedback about condition and status of your system. Detailed reports and recommendations for actions and activities are provided.
• On-site health check by service field professionals
The system maintenance includes equipment control software, high level control software, operating system and databases. Carried out when it suits you best. You will receive a detailed report including recommendations, if applicable.
Vanderlande offers various types of hotline and helpdesk support, varying in scope, response time and resolution time. For full service contracts preventive maintenance on IT and controls components is standard included. For basic contracts it is optional.