yields increased levels of availability, operating efficiency, and reliability through predictive maintenance
as well as services during the entire system lifecycle
for automated bag tag identification
emergency service, and training programs
including delivery and repair services, obsolescence management, and a central warehouse
such as PLC and IT upgrades, system enhancements, and performance improvements
that handle maintenance and operations reliably
Through our customized service contracts, we ensure your systems stay available and can operate reliably. Your priorities are key, and together we will optimize your operational and service processes and make them more efficient and easier to plan. We are continually developing our service offering through digitalization and networking.
As a logistics company, you are looking to increase and secure productivity, minimize or at best avoid unplanned downtimes, and optimize processes. Your needs and requirements are our focus. We offer you a wide-ranging portfolio of modular and customizable technical services for our own logistics systems, as well as for those from third-party providers.
Get an overview below.
As your customer lifecycle partner, we offer you comprehensive service concepts that guarantee the operation and availability of your baggage handling systems – now and in the future. Concepts that are proven in the field and global best practices are stand-out features of our service contracts.
Continue readingWe ensure effective service optimization and improved resource utilization through predictive analysis and condition monitoring. With our SmartService 360 portfolio, you and your customers will benefit from scheduled just-in-time maintenance that will increase availability, operating efficiency, and reliability.
Continue readingWith our 24-hour remote service, we enable you to fully automate manual encoding in your baggage handling. The solution helps reduce system complexity and energy consumption while increasing your baggage handling system efficiency.
Continue readingOur Global Support Center is available 24/7 to assist your local teams with resolving incidents, implementing software updates and patches. We also provide remote operational services and address configuration changes.
Continue readingToday, it’s never been more important to be at the cutting edge of technology. With modernization and subsequent upgrade programs, we ensure that you are always well-positioned.
Continue readingImprove your systems’ uptime and availability and benefit from high-quality spare parts that are delivered quickly.
Continue readingEnsure the availability and longevity of your baggage handling system with our customized solutions for obsolescence management.
Continue readingEvery airport is different. This is reflected in your layout – and the advice offered by our experts.