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IT services

Secure, controlled, and evergreen IT for airport operations

IT Services provide proactive care for the IT and OT environments supporting baggage handling systems. Through monitoring, incident and problem management, cybersecurity, and lifecycle support, they help keep systems secure, stable, and operational.

To match different operational needs, IT Services are delivered through a tiered model.

Tier 1 – Keep in Control

Focuses on maintaining operational continuity through monitoring, troubleshooting, and proactive maintenance of BHS IT and OT environments.

Tier 2 – Keep Secures

Strengthens cybersecurity through proactive risk mitigation, security monitoring, patch management, and endpoint protection.

Tier 3 – Keep Evergreen

Provides lifecycle ownership of the IT landscape, guiding systems through upgrades, renewals, and technology evolution protect long-term operational performance and investment value.

Other services

Lifecycle strategy & optimisation

Keeping baggage operations performing over the long term requires more than day-to-day support. You need the right strategy to plan, finance, modernise, and continuously improve your systems as operational demands evolve.

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Operations services

Our operations services support the day-to-day running of airport systems, helping you maintain stable performance under changing conditions – from operational assessments to control room execution and field coordination.

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Maintenance & spares services

Keep systems reliable – supported by parts and planning that prevent downtime.

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Like to know more?

Whatever you decide, we’ll always ensure that sustainability, a care for people and innovation come together to take your operations to the next level.