Due to the complexity of today’s logistic process automation, it is crucial that you safeguard the high availability of equipment integral to your operation.
Vanderlande’s Hotline support comprises Service Desk and IT monitoring. It provides you with a virtual extension of your team through immediate access to comprehensively trained engineers. This means that in-depth system expertise and assistance is always available to you, regardless of the time of day or your location.
Service Desk
Vanderlande’s Service Desk acts as a first-line extension of your team to identify and resolve any system malfunctions. Through this single point of contact, you will have direct access to highly trained field service and controls engineers, and suppliers whenever you need them.