Correct

The smooth running of your material handling system is key to the ongoing success of your operation. Ensuring the highest possible availability of your system is therefore crucial.
Your system is loading and unloading, consolidating, buffering, as well as sorting and transporting products almost continuously. If an unforeseen fault arises, it can cause significant downtime. 
In the worst-case scenario, this results in missed deadlines, an impact on your reputation and a service level issue for your customers.
Response times
Having access to a trusted maintenance partner gives you peace of mind that your operation can continue regardless of any issues. The primary purpose of any corrective maintenance is to respond within a predefined time frame and restore system functionality.
Site-based and remote support 
Vanderlande’s corrective maintenance offering gives you industry-leading support when you need it most. When incidents occur, we repair or replace specific components to get your system running again as soon as possible. This can be done either as part of a site-based team or remotely.
You will benefit from direct access to an entire network of service engineers and suppliers. They possess specific technical knowledge covering IT and controls, and mechanical and electrical components.
Maintenance strategy
In close cooperation with you, we determine the best maintenance strategy for your needs. A criticality analysis can be part of this. We jointly outline acceptable response times in case an issue occurs. 
In implementing the optimal maintenance plan, we analyse whether a site-based team is necessary, or if remote support is more applicable. This depends on the required response time.
If we are not present on site, we guarantee that our service technicians will visit your site within the agreed response time to restore your system’s performance.