Baggage 360: Predicting Baggage Flows up to 24 Hours in Advance

Airports and airlines face many challenges: Staff shortages, tight transfer times and high costs create tremendous pressure to operate faster and more cost efficiently at the same time. A robust baggage handling solution is crucial for smooth operations.

In an ideal world, passengers and baggage travel together and arrive on time without disruption, even when connecting times are short or flights are delayed. Efficient planning – which can in turn be improved by being able to forecast expected baggage flows and quantities – is beneficial.

Our intelligent software Baggage 360 serves precisely this purpose. It is the only end-to-end solution on the market capable of forecasting future baggage volumes, including critical transfer times of individual bags, up to 24 hours in advance. The application functions like a digital twin for baggage handling processes and provides full transparency from check-in to arrival. This enables airports, ground handlers, and airlines to gain a glimpse into the future in order to optimally coordinate their operational processes.

Thanks to precise forecasts and actionable recommendations, airport operators can estimate the expected baggage volume ahead of time and adjust their processes accordingly. This allows incoming luggage to be transferred within very short time frames. In addition, the software helps minimise of misrouted bags – thereby avoiding the high costs associated with returning them to their owners.

But how? Potential bottlenecks in operations caused by delays, for example, are identified early and can therefore be avoided. This ensures optimal use of available resources and prevents unnecessary expenditures. After all, reuniting misdirected or delayed baggage incurs enormous costs – on average €150 per affected item.