Unpacking Insights: Throughput at security checkpoints

At airport security checkpoints, passenger throughput is a key metric used to assess performance. With growing passenger volumes and limited space at many airports, maintaining high throughput is increasingly vital—especially during peak travel times.

Meanwhile, running a checkpoint is becoming more complex due to rising operational costs and staff shortages. Airports must therefore strike a balance between throughput and staff productivity to deliver a fast and efficient screening process.

Watch this episode of Unpacking Insights to explore common bottlenecks in the screening process and discover how airports can enhance both throughput and efficiency—while still providing a smooth and pleasant experience for travellers.