Deutsche Post DHL chooses Vanderlande’s sorting solutions for its new automated delivery sites in Germany

March 20, 2014

Deutsche Post DHL and Vanderlande have signed a frame agreement for the supply of the sorting and logistics handling systems for its new network of automated delivery bases throughout Germany. This means that a minimum of twenty new sites per year will be realised for the coming years. These investments are in response to the fast-growing volumes of parcels shipped to meet the increasing online orders by consumers.

Part of the systems supplied is a new bulk chute design developed as a joint effort by Vanderlande and Deutsche Post DHL. This chute improves productivity by its ability to buffer up to 200 parcels without any operator involvement . Parcels are directly processed at the delivery base which saves time and allows faster deliveries to the customer. Before parcels had to be loaded manually into roll containers and again manually unloaded of the roll containers into the delivery vans at the output of the system. This process is now automated by the chutes leading right up to loading position of the vehicle ensuring less handling and improved ergonomics. The parcels can then be loaded quickly and conveniently by the delivery men, with no need for heavy manual lifting. 

Automating the sorting and transport systems means that parcels no longer need to be scanned and sorted manually. Instead, the whole process is automated from intake right through to the delivery outputs, with minimal need for manual handling. As well as increasing speed and efficiency, that also means greatly improved working conditions for DHL’s delivery men.

”A process way of working is the key to success”, says Lodewijk Reineke, Area Director Parcel and Postal at Vanderlande. “With at least twenty systems being handed over per year, there are times that we will have to hand over one project each week. With our dedicated execution team and the close corporation with Deutsche Post DHL we are convinced to succeed in this”.

Parcels are sorted for delivery to up to 120 postal districts, each district represented by a dedicated sorting destination, by a dual-sidedPOSISORTER, which provides positive, high-capacity and high-accuracy sorting for parcels of widely varying shapes and sizes. Maintenance is also quick and simple, with the patented ‘plug-and-play’ carrier design which allows a shoe to be changed in less than 60 seconds.

Proven technology as well as the robustness of system components enables DHL to operate these locations without site based technical staff. In order to secure fast aid in an emergency case Vanderlande has developed its local Service network and central Support Hotline – both available 24/7. Fastest failure analysis as well as the arrival of a Service technician on site within a limited response time is guaranteed in a further Service framework contract.

The positive effects of this new concept have already been confirmed at 14 Deutsche Post DHL locations in Germany including Braunschweig, Bochum, 3 x Berlin, Dinslaken, Oldenburg, Aschheim, Nurnberg, Stuttgart, Neuss, Norderstedt und Karlsruhe. Currently Deutsche Post DHL and Vanderlande are executing the concept to 20 more sites, making the best possible use of the knowledge and experience gained so far.