Heathrow Airport has awarded Vanderlande the maintenance and engineering service contract at T3IB. The company will also offer a spare parts provision across the whole of the airport.
T3IB is Heathrow’s newest baggage facility and is fully integrated into Vanderlande’s installed base in the airports’ western campus. Vanderlande and Heathrow have formed a strong partnership approach with a focus on delivering value and high performance to passengers and airlines using the airport.
In addition to the T3IB contract, Heathrow has also awarded a pan-airport IT service contract to Vanderlande, which is an extension of its current activities. Heathrow and its passengers will reap the benefits of a harmonised, transparent approach to baggage IT support that is delivered 24/7, year-round. The service contract will be facilitated by a team of 60 IT specialists based in Terminal 5 and the IT support facility located within Vanderlande’s offices close to the airport.
“We are extremely happy with the confidence that Heathrow Airport has shown in us,” says Vanderlande’s Managing Director Airports Division UK Mike Christman. “These contracts confirm that Vanderlande’s maintenance services and its global IT strategy are delivering value and a high level of performance to our customers. We look forward to our continued partnership with Heathrow Airport in order to further drive performance and manage future growth together.”