The COVID-19 pandemic continues to have a growing influence on the global economy, with large-scale quarantines, travel restrictions and social distancing measures significantly altering consumer spending. As a consequence, people working in logistics operations must be better prepared to handle sudden and unexpected changes in demand. At the same time they are challenged to deal with labour issues, keep customers happy, and maintain an acceptable level of profitability.
In this white paper, we explore the key impacts of the COVID-19 pandemic on parcel and warehouse operations, with a particular focus on the food retail, general merchandise and fashion markets. What challenges do companies face in such disruptive and ever-changing sectors and how can they respond to these challenges?