There is so much added value to instigating high-quality training for all your warehouse employees, whether they are operators, maintenance engineers or control room staff. While their roles may differ, their skills and knowledge are vital to the functionality of any warehouse logistic automation system. Conversely, you want to avoid mistakes which could potentially cost you time and money.
Expert training directly influences the performance of your warehouse systems, ensuring they operate at their optimum capacity. In addition, well-trained employees feel valued and enjoy greater job satisfaction, which is important for a sector that struggles to recruit and retain labour.
Training delivers a compelling return on investment when delivered correctly and with the right content knowledge. Understanding its potential and importance will put you ahead of the competition.
To keep everything running smoothly, training should be tailored to the needs of your warehouse and the particular roles your employees undertake, as well as their experience.
A great way to identify knowledge gaps, and ensure your team receives the training it requires, is to undertake a skill assessment. It is of particular value if your warehouse has experienced significant changes, such as a system upgrade or a high turnover of personnel.
We offer operator training that is tailored to the specific needs of individual warehouse operations. This usually occurs in the first few months of a facility or new system coming into operation.
Operator efficiency is vital for the continuous, efficient running of warehouse automation. For example, some calls to service desks appear in the first instance to be related to a system failure. In reality these are often human errors as operators incorrectly handle totes, leading to misalignments and stalling equipment. Good training can drastically reduce these problems, allowing you to enjoy optimum system performance.
We also “train the trainers” to ensure knowledge and good practice is handed on. This is particularly important in a sector that has to deal with a high turnover of staff. Ideally, it’s worth thinking about revisiting operator training on a regular basis to reinforce learning.
Our training isn’t limited to operators. As it may not be practical for you to train your engineers on our systems, we supply a range of options. Along with offering instructor-led training at the warehouse, we also provide a range of digital learning materials and video tutorials about our products and equipment. The e-learning modules provide a great base for on-the-job experience. This pathway provides employees with a great opportunity to develop their skills and advance their careers.
At larger facilities, we can provide life-cycle service teams to carry out maintenance, and that setup can include a site-based trainer.
Training for control room operators focuses on safeguarding the overall operation of your material handling system. Individuals receive a grounding in how the system is built, and we provide them with an understanding of its mechanical and controls architecture. The goal is to deliver an appropriate level of knowledge, so they can optimise the performance of the system as they go about their day-to-day work.
Our multi-level approach to training enables you to create a flexible team and a pathway for career development.
Courses for certification are tailored specifically to the requirements of your operations. This approach enables your people to solve problems, contribute to optimising processes, and fulfil leadership roles. Certification after passing a training course – which includes theoretical and practical examinations – provides you with reassurance that your people have reached a high level of competence.
In addition to issues such as staff turnover and system upgrades, knowledge levels can decrease over time. That is why it’s worth holding training sessions on a periodic basis to top up capabilities and maintain performance levels.
By building strong, collaborative relationships, we can gain a clear understanding of your specific needs and goals, for both your system and your team. This personal touch allows us to tailor our training precisely to ensure you enjoy the best results.
Contact us today to explore our custom training options and discover how we can help you achieve success!