Hong Kong International Airport

Handling more than 150,000 pieces of baggage per day

Hong Kong International Airport (HKIA) – or Chek Lap Kok – is among the busiest airports in the world. In 2018, it is expected to handle over 73 million passengers and more than five million tonnes of cargo. Due to its strategic location, HKIA is often considered to be the ‘Gateway to China’. In total, it operates around 1,100 daily flights (up to 68 per hour at peak times) and serves more than 100 airlines.

Every day, over 1,800 staff handle more than 150,000 pieces of baggage at HKIA, which requires a huge amount of physical effort. In order to maintain a reliable and efficient baggage handling system, it is crucial for HKIA to safeguard the health and safety of all employees involved in this process. At the same time, due to the high volumes of both passengers and cargo, HKIA’s baggage system needs to be reliable, which means the airport needs to continually identify areas in which operational efficiencies can be made. Baggage handling is often considered to be a tough job in an environment that is not always ergonomically sound.

To help HKIA meet its various challenges, Vanderlande supplied 154 units of its flexible and ergonomic loading aid solution, STACK@EASE. The solution removes heavy lifting activities from the baggage loading process in flight make-up environments. It helps operators to load containers (ULDs) and carts productively, and minimises their physical workload – even over longer working periods. This greatly reduces the risk of strain and injury caused by heavy luggage lifting tasks.

Following a special request made by the airport, Vanderlande also integrated the RFID technology that was already in use into the STACK@EASE units. The use of integrated RFID greatly speeds up the process, enhances the reading accuracy and encourages operators to use STACK@EASE.

Download the full case study

Would you like to know more about our solutions at Hong Kong International Airport? The full case study is now available for download.