E-commerce

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Delivering a positive customer experience

E-commerce is changing consumers’ expectations. They now demand speed, accuracy and flexibility throughout the entire ordering and delivery process – and want you to keep pace with their busy lives. When they buy a product online, they might want it delivered that same day or they might prefer to pick it up themselves – at a time and location that suits them. They also want the option to change their mind or return a product easily – at any moment!

As a result, today’s warehouses are facing increased pressure to handle rising operational costs, linked to a lack of available workforce, intensive training of operators, expanding ranges of SKUs (stock keeping units), and later cut-off times. Fulfilling thousands of orders, handling returns and delivering a positive customer experience are vital.

At Vanderlande, we understand the complexities of running a successful e-commerce operation. As such, we have defined the next generation of scalable solutions – evolutions. They can easily be scaled up, handle variable sizes of orders, and provide the highest throughput in the market.

Exceed your customers’ expectations

Vanderlande specialises in future proof solutions for general merchandise, fashion and food. Many of the world’s leading retailers, fashion companies and e-commerce companies already rely on its wealth of experience in this market.

General merchandise

Fulfilling thousands of orders and delivering a positive customer experience are vital. The combination of both online order as well as store deliveries must also be factored in.

More about General merchandise

Food

In today’s food retail market, consumers demand fresh, high-quality products, and excellent service. They expect their shopping experience to be stress-free with a high availability of products.

More about Food

Fashion

The dynamics of the fashion industry are changing significantly and the market is expanding faster than ever.

More about Fashion

The next generation of scalable solutions

In order to meet any customer’s demands in full, Vanderlande has defined the next generation of scalable solutions – evolutions. They will allow these challenges to be met through an integrated portfolio of innovative systems, intelligent software and life-cycle services.

FASTPICK

FASTPICK is a goods-to-person order fulfilment system that uses the advanced ADAPTO shuttles for product storage and retrieval for day-to-day operations.

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AIRPICK

AIRPICK combines efficient picking with flawless automated sortation to individual orders in our pocket sorter, AIRTRAX Pocket.

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HOMEPICK

HOMEPICK is a goods-to-person order fulfilment system designed to support food retail operations. It facilitates the fast and efficient processing of online grocery orders.

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Our references for E-commerce

References

Zalando Brunna

Zalando installed an AIRTRAX Pocket sorter at its new logistics centre in Brunna, near Stockholm. The AIRTRAX Pocket sorter is specially designed to meet the demands of booming omni-channel trade.

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References

Würth

Würth chose to install Vanderlande’s highly flexible storage, retrieval and transportation system – ADAPTO. This makes optimal use of the available space in Riihimäki through its high storage density.

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References

Digitec Galaxus

Optimal customer experience is a key focus for Digitec Galaxus, who have grown to become Switzerland’s largest online retailer. This starts in the online shopping environment and continues with friendly customer support.

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Our Warehousing news & insights

September 21, 2021

Vanderlande launches augmented reality app

Vanderlande has launched its very own augmented reality (AR) app, aimed at helping customers understand how they can benefit from…

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August 4, 2021

What it takes to deliver the best in warehouse automation

What began as a journey towards automation in 2015 has grown into an incredible success story for THE ICONIC – one of the leading fashion retailers in Australia and New Zealand. I’m happy to say that we were able to support them in achieving their goals, and now they have one of Australia’s most state-of-the-art e-commerce warehousing systems.

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August 2, 2021

Process optimisation: small changes, big impact for food retailers

To ensure that shoppers enjoy the best-possible experience, food retailers must achieve an on-time and in-full service performance when it comes to activities within their distribution centres. While the choice of automation inside a DC is crucial, food retailers stand to make significant efficiency gains through process optimisation. But how does that work?

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