Delivering a positive customer experience
E-commerce is changing consumers’ expectations. They now demand speed, accuracy and flexibility throughout the entire ordering and delivery process – and want you to keep pace with their busy lives. When they buy a product online, they might want it delivered that same day or they might prefer to pick it up themselves – at a time and location that suits them. They also want the option to change their mind or return a product easily – at any moment!
As a result, today’s warehouses are facing increased pressure to handle rising operational costs, linked to a lack of available workforce, intensive training of operators, expanding ranges of SKUs (stock keeping units), and later cut-off times. Fulfilling thousands of orders, handling returns and delivering a positive customer experience are vital.
At Vanderlande, we understand the complexities of running a successful e-commerce operation. As such, we have defined the next generation of scalable solutions – evolutions. They can easily be scaled up, handle variable sizes of orders, and provide the highest throughput in the market.