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Connectivity & Collaboration

Prevent mishandled bags with shared intelligence and proactive decision-making

Transfer bags are a leading cause of mishandling. Our Connectivity & Collaboration module tackles this challenge by providing shared situational awareness and automated, risk-based recommendations. Designed for busy hubs, it uses predictive analytics, machine learning, and collaborative tools to improve coordination and reduce short shipments.

Evolved from a smart feature of our Baggage 360 solution, our module scales seamlessly across different airport environments. With interactive dashboards, risk views and actionable reports, airlines and airports can ensure transfer bags make their connections, on time, every time.

Benefits at a glance

Gain full visibility

into transfer bags, flight connections, and ULD status with live dashboards and Sankey diagrams

Identify bags at risk

of missing connections and enable stakeholders to act quickly with automated, prescriptive recommendations

Track

intervention success using “Saved Bags” reports and effectiveness metrics

Focus resources

on saving critical bags, minimizing manual coordination and avoiding delays

Seamlessly integrate

with existing baggage systems via IATA-standard messages (BSM/BPM/CPM) and APIs

Smarter transfers with proactive collaboration

The Connectivity & Collaboration module reduces the risk of short-shipment with its predictive, prescriptive, and diagnostic tools. By providing a shared view of transfer activity, from flight arrivals to ULD and bag-level details it simplifies coordination, improves decision making, and reinforces stakeholder trust. The result: fewer mishandled bags, happier passengers, and better airport performance.

Like to know more?

Every airport is different. This is reflected in your layout – and the advice offered by our experts.