Delivering a positive customer experience
E-commerce DCs are challenged to fulfill thousands of orders with ever-shrinking lead times. The trend for next-day and even same-day deliveries is increasing, and the rapid growth of online sales across many sectors means that large quantities of small orders must be handled daily. In addition, customer satisfaction is of the utmost importance, which means error-free picking is vital. A high proportion of customer returns must also be processed.
As a result, today’s warehouses are facing in-creased pressure to handle rising operational costs, linked to a lack of available workforce, intensive training of operators, expanding ranges of SKUs (stock keeping units), and later cut-off times. Fulfilling thousands of orders, handling returns and delivering a positive cus-tomer experience are vital.
At Vanderlande, we understand the complexi-ties of running a successful e-commerce opera-tion. As such, we have defined the next genera-tion of scalable solutions – evolutions. They can easily be scaled up, handle variable sizes of orders, and provide the highest throughput in the market.”
Exceed your customers’ expectations
Vanderlande specialises in future proof solutions for general merchandise, fashion and food. Many of the world’s leading retailers, fashion companies and e-commerce companies already rely on its wealth of experience in this market.
Fashion
The dynamics of the fashion industry are changing significantly and the market is expanding faster than ever.
More about FashionFood
In today’s food retail market, consumers demand fresh, high-quality products, and excellent service. They expect their shopping experience to be stress-free with a high availability of products.
More about FoodGeneral merchandise
Fulfilling thousands of orders and delivering a positive customer experience are vital. The combination of both online order as well as store deliveries must also be factored in.
More about General merchandise
The next generation of scalable solutions
In order to meet any customer’s demands in full, Vanderlande has defined the next generation of scalable solutions – evolutions. They will allow these challenges to be met through an integrated portfolio of innovative systems, intelligent software and life-cycle services.
Our references for E-commerce