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Airports operate in constant motion – passenger flows shift by the hour, systems run under tight time pressure, and peaks or disruptions are part of everyday reality. Our suite of services aims to help airports stay ready for every moment. Combining operational expertise, digital insight, and global best practices, we ensure baggage handling systems perform reliably – across every passenger, every bag, every moment.

With more than 75 years of experience and support at over 150 airport sites worldwide, we work closely with teams to maintain reliability, improve efficiency, and continuously enhance system performance.

A flexible approach to collaboration

Every airport operates differently. Operational maturity, sourcing strategies, internal capabilities, and long-term ambitions all influence how services are delivered and how partnerships are structured.

To reflect this diversity, Vanderlande offers a flexible approach to collaboration. Airports can engage at the level that best fits their needs – from targeted operational support to comprehensive strategic partnerships. This approach allows services to scale and evolve alongside your airport’s goals and operational priorities.

A focus on measurable performance

Airports operate with clear goals – from improving reliability and passenger experience to increasing efficiency and controlling costs. Performance-Driven Services align service delivery with these priorities by focusing on measurable operational outcomes. By defining goals and KPIs together with your airport, this approach ensures that services remain focused on what matters most: reliable baggage handling, efficient operations, and long-term system performance.

Our service solutions

To support different operational strategies and partnership models, Vanderlande offers four service solutions:

Strategic services

Strategic services connect strategy, operations, technology, and commercial models into one cohesive approach – empowering airports with long-term planning, lifecycle optimisation, and flexible options including full-service or leasing arrangements.

Performance-driven services

Vanderlande’s performance‑driven services extend beyond KPIs by using real-time data, predictive insights, and operational expertise to optimise performance and strengthen long-term operational predictability and resilience. 

Proactive services

Looking to strenghten existing operations and maintenance capabilities? Proactive Services comine expert support and data-drive insights to prevent disruptions and improve operational efficience.

On-demand services

Need fast, flexible support when issues arise? On-demand services provide responsive assistance through remore expertise, troubleshooting support, and a personalised customer portal.

Our services

Lifecycle strategy & optimisation

Keeping baggage operations performing over the long term requires more than day-to-day support. You need the right strategy to plan, finance, modernise, and continuously improve your systems as operational demands evolve.

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IT services

Secure, controlled, and evergreen IT for airport operations.

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Operations services

Baggage operations sit at the heart of airport performance, influencing everything from passenger flow to on-time departures.

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Maintenance & spares services

Keep systems reliable – supported by parts and planning that prevent downtime.

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Like to know more?

Whatever you decide, we’ll always ensure that sustainability, a care for people and innovation come together to take your operations to the next level.