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To help Ciblex overcome its challenges, Vanderlande proposed the highly flexible TRAYSORTER. It is suitable for handling a wide range of products. Due to the adaptability of the interchangeable tray types, it is able to meet various sorting needs. In addition, the modular design means that it is fully scalable and could be adapted to Ciblex’s requirements.
Ciblex has reaped the benefits of having access to the TRAYSORTER. Previously, the number of errors permitted by its customers was 0.08%. Now, it can surpass an error level of 0.01% while handling a larger volume of parcels. Owing to its modularity and scalability, it can seamlessly match Ciblex’s requirements now and in the future.
By automating the ‘smalls’ sortation process using the TRAYSORTER, Ciblex has seen a significant reduction of the cost-per-product handled. Equally important has been the overall improvement in terms of quality and to the level of customer satisfaction.
“Owing to the high volume of parcels and packages we handle, we knew automation was the answer,” says Ciblex CEO Stephane Baudry. “The quality of service is the only standard for our customers. As such, the TRAYSORTER from Vanderlande has allowed us to improve our levels of quality, productivity and overall level of service, as well as the way in which we operate.”